Reviews

Orleans Mitsubishi

See what our customers have to say about us.

Average score
4.5
735 reviews
O R
PHENOMENAL EXPERIENCE AT MITSUBISHI ORLEANS! From start to end we had an outstanding experience and got our family dream car. A big thank you to the manager, Chantal, who first started the discussions with us and sent us quotes and the link to the vehicle with the exact color that I wanted! She was very helpful! At our first dealership appointment, we met with Alex the sales manager who showed us the car and got the test drive done. He also offered beverages to our entire family as we came with our younger children who enjoyed their hot chocolate very much! After finishing our hot beverages, we had a pleasure to go meet with Ibrahim and talk about the financing of the car. He was also very helpful, informative and provided all the necessary information to ensure we make an informed decision. We then came back a few days later to finalize the paperwork and now we have our dream car, 2024 Mitsubishi Outlander SEL S-AWC, thanks to the Orleans Mitsubishi Team!
Reviewed on February 21, 2025
Jeremie D
Just got back from the dealership and had the pleasure to do business with Aaftab as my salesperson. The whole staff was a pleasure to deal with but Aaftab really goes out of his way to make you feel at ease and able to answer any questions you may have. No pressure whats so ever. All around great experience would definitely recommend!
Reviewed on February 19, 2025
Hi Jeremie, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Orleans Mitsubishi responded on February 20, 2025
Isabelle Brault
Liam was great! Very knowledgeable and helpful. His service was overall excellent!
Reviewed on February 15, 2025
Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
Orleans Mitsubishi responded on February 18, 2025
Jean-René Giroux
We found ourselves needing a small car. Our driveway is not super long, so we needed something slim. We picked a Mirage because it is the cheapest new car available. We met with Liam Rado and settled on a lovely blue Mirage. I named her Maggie. The sales experience was great. We've been buying Mitsubishi Cars since 2006, and we love Orleans Mitsubishi. They always treat us right. They don't push unnecessary services. I love this dealership and will keep going to them.
Reviewed on February 14, 2025
Thank you, Jean-Rene. We appreciate your feedback and the 5 STAR review!
Orleans Mitsubishi responded on February 18, 2025
Ben Renaud
I just Purchased a 2024 Mitsubishi Eclipse Cross and the service was amazing. Liam Rado our salesman was energetic, approachable and very pleasant to deal with. Liam thank you so much for taking the time to help us choose our sweet ride. Cheers Ben R
Reviewed on February 14, 2025
Congratulations on your new vehicle, Ben and thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Orleans Mitsubishi responded on February 18, 2025
Nick Carson
I had a very positive experience with my visit to Orleans Mitsubishi. The salesperson, Liam, was very pleasant to deal with and took the time to show me the vehicle before we went out for a test drive. He was very informative, patient and most importantly there was no pressure.
Reviewed on February 10, 2025
Hi Nick, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Orleans Mitsubishi responded on February 11, 2025
Lori Aragona
Amazing end-to-end experience with the team at Orleans Mitsubishi, and especially with our salesperson, Alex Gaudet! Thank you for all your help!
Reviewed on January 31, 2025
Thank you for sharing your experience. We appreciate the 5 Star review.
Orleans Mitsubishi responded on February 03, 2025
Hala Elas
Reviewed on January 30, 2025
We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.
Orleans Mitsubishi responded on January 31, 2025
cindy hotte-gahan (syko LiAm)
My experience with Orleans Mitsubishi overall was very pleasant. My husband and I purchased a 2024 Mitsubishi Outlander a couple of weeks ago. From our first contact with Liam Rado, the sales representative over the phone, to our in-person meeting at the Dealership, and then the finance guy Eli Farah for the financing aspect of the vehicle, I was very pleased overall with the sales/financing aspect, and how quickly that evolved. The Service Centre, with Bradley, who worked with my husband and I to resolve an issue with the vehicle’s electrical and fuel delivery issue was also pleasant. That mechanical issue appears to be resolved. And, the issue was resolved within a day and the dealership provided my husband with an Uber to and from home to reduce the inconvenience to us in receiving a vehicle with this issue in the first place. From the moment of first contact, to the delivery and pick-up of the vehicle took approximately one week. I found the time frame a bit long, to pick up the vehicle, considering that it was already on the lot, and we were paying daily, out of pocket for a rental. This is one area they could improve on, in future, to reduce the inconvenience to new customers in similar circumstances to ours.
Reviewed on January 29, 2025
Thank you for taking the time to write about your experience. It is wonderful to hear that Orleans Mitsubishi was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Orleans Mitsubishi responded on January 30, 2025
gabriel ray
I could not have had a more helpful and knowledgeable employee assist me in picking my new car! Liam you’re the man!!! If anyone goes to Mitsubishi Orleans, ASK FOR LIAM.
Reviewed on January 29, 2025
Thank you, Gabriel. We appreciate your feedback and the 5 STAR review!
Orleans Mitsubishi responded on January 29, 2025
Anna Seguin
Amazing experience buying my first car with Liam! He has so kind, compassionate and ensured I knew the ins and outs before choosing my 2022 Mirage! He was willing to work within my budget and did not try and push me outside of it at any time. I felt so comfortable buying and will be back for my next car!
Reviewed on January 22, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Orleans Mitsubishi responded on January 23, 2025
Lyn Warner
I'm very happy with my experience at Orleans Mitsubishi. From start to finish, they were friendly and helpful, without being pushy. Thanks Liam, Michael C and Ibrahim!
Reviewed on January 20, 2025
Hi Lyn, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Orleans Mitsubishi responded on January 21, 2025
Michelle Larocque
Liam was fantastic! He took the time to thoroughly explain all the details and features the car had to offer. He was incredibly understanding of what we were looking for. If you’re looking for a sustainable, efficient, and environmentally friendly car, I highly recommend visiting Liam!
Reviewed on January 20, 2025
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Orleans Mitsubishi responded on January 21, 2025
Edison Dioso
I highly recommend going to Mitsubishi Orleans! Thank you to William who helped us during the process of finding a car and answering all our questions. All of their staff are nice and patient.
Reviewed on January 18, 2025
Thank you, Edison. We appreciate your feedback and the 5 STAR review!
Orleans Mitsubishi responded on January 20, 2025
Ryan Bardyla
Did it all online. Alex was great to work with. So far my wife loves the Cross.
Reviewed on January 12, 2025
Thank you, Ryan. We appreciate your feedback and the 5 STAR review!
Orleans Mitsubishi responded on January 13, 2025
Lynn Daoust
Thank you Liam and the whole Team at Orleans Mitsubishi for making a car buying process a fun experience. Their warm friendly greeting and support was greatly appreciated. Liam went above and beyond to ensure I got everything I wanted in my new RVR. Thank you once again Liam and Ibrahim.
Reviewed on January 06, 2025
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Orleans Mitsubishi responded on January 07, 2025
Manon Landry
We had an amazing experience! I was dreading buying a car because of previous experiences but Aaftab made it fun! I guess him scaring me unintentionally, to me almost throwing him my coffee because of it, broke the ice lol would definitely recommend them to anyone looking to buy. Not to mention, I love my Exlipse Cross!!! Thank you for your good service, team!
Reviewed on December 23, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Orleans Mitsubishi responded on December 24, 2024
Chris Emond
Great dealer to work with. Not pushy, told them what I needed/wanted and they didn't try to upsell me at all. I dealt with Aaftab Ratanshi. I recommend Orleans Mitsubishi
Reviewed on December 21, 2024
Thank you, Chris. We appreciate your feedback and the 5 STAR review!
Orleans Mitsubishi responded on December 23, 2024
alexandre julien
I recently purchased a used pickup truck from Orleans Mitsubishi, which is located two hours away from me, and I couldn’t be happier with the entire experience. From the start, Alex Gaudet made the process incredibly easy. He handled everything remotely with great efficiency, and we were able to finalize the trade-in of my old vehicle and complete all the necessary paperwork without any hassle, thanks to their quick and clear communication. The entire team was friendly, professional, and incredibly responsive. I was never left waiting long for replies, and I especially appreciated that many of them were bilingual, which made the process even more convenient. Everyone at Orleans Mitsubishi went above and beyond to make sure everything was as smooth as possible. In the end, they made buying a truck from a distance feel effortless. I’m so grateful for how they made my life easier, and I highly recommend Alex Gaudet and the whole team at Orleans Mitsubishi!
Reviewed on December 16, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Orleans Mitsubishi responded on December 17, 2024
Valérie Paquette
I recently purchased a Mitsubishi Outlander from William and got help from Ibrahim as well. They didn't make me feel rushed which was important as this was my first car purchase. When I had a question, they always tried their best to give me the information I needed. As for the car, it feels very luxurious and so far so good (we got the Noir edition)!
Reviewed on December 05, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Orleans Mitsubishi responded on December 06, 2024