Reviews

Orleans Mitsubishi

See what our customers have to say about us.

Average score
4.5
718 reviews
alexandre julien
I recently purchased a used pickup truck from Orleans Mitsubishi, which is located two hours away from me, and I couldn’t be happier with the entire experience. From the start, Alex Gaudet made the process incredibly easy. He handled everything remotely with great efficiency, and we were able to finalize the trade-in of my old vehicle and complete all the necessary paperwork without any hassle, thanks to their quick and clear communication. The entire team was friendly, professional, and incredibly responsive. I was never left waiting long for replies, and I especially appreciated that many of them were bilingual, which made the process even more convenient. Everyone at Orleans Mitsubishi went above and beyond to make sure everything was as smooth as possible. In the end, they made buying a truck from a distance feel effortless. I’m so grateful for how they made my life easier, and I highly recommend Alex Gaudet and the whole team at Orleans Mitsubishi!
Reviewed on December 16, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Orleans Mitsubishi responded on December 17, 2024
Valérie Paquette
I recently purchased a Mitsubishi Outlander from William and got help from Ibrahim as well. They didn't make me feel rushed which was important as this was my first car purchase. When I had a question, they always tried their best to give me the information I needed. As for the car, it feels very luxurious and so far so good (we got the Noir edition)!
Reviewed on December 05, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Orleans Mitsubishi responded on December 06, 2024
Maria P
We had a really great experience at Mitsubishi Orleans. After talking to Liam, we knew we wanted to get our car there. We had checked out a bunch of dealerships before, but none of them met our expectations.
Reviewed on November 21, 2024
Thank you for sharing your experience. We appreciate the 5 Star review.
Orleans Mitsubishi responded on November 21, 2024
Christine Lupien
We had Aaftab as a sale representative and he was very helpful in choosing our new car. He took the time to explain the differences between the models and we could test drive two cars. We end up choosing the Outlander hybrid Noir. So far we are satisfied with our choice. We had Ibrahim has a financial adviser and he answered our many questions especially with the extra coverage and took the time to go over all the financials with us. We had a great experience at Orleans Mitsubishi and we recommend it.
Reviewed on November 21, 2024
Thank you for taking the time to write about your experience. It is wonderful to hear that Orleans Mitsubishi was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Orleans Mitsubishi responded on November 21, 2024
John Shore
With out a doubt the smoothest car puchase we have ever made. Aaftab our salesman was knowledgable and frendly and was not pushy at all. All the staff we dealt with were friendly and eager to help. I would recommend Orleand Mitsubishi to everyone! Also...Love the 2024 Outlander PHEV!
Reviewed on November 15, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Orleans Mitsubishi responded on November 18, 2024
Khalil Jibral
I recently bought a used 2018 Kia Sorento from them. Liam, the sales person, was an absolute pleasure to work with. His expertise and friendly demeanor made the car buying process a breeze. I'd highly recommend him to anyone in the market for a car.
Reviewed on November 06, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Orleans Mitsubishi responded on November 07, 2024
Stevi Papadopoulos
Everyone was very nice and helpful. The car was in great condition when we picked it up. Overall a great experience.
Reviewed on November 04, 2024
We are so grateful for your review. We hope to see you again soon.
Orleans Mitsubishi responded on November 05, 2024
S Z
Recently I purchased an Outlander GT Premium from this dealership, overall experience was good, however the sales person “Ibrahim” was exceptionally good and helpful, his attitude was not like a typical car salesperson, he is patient, knowledgeable and very nice. He prepared few quotes for different models with different options, and got the best deal possible for me. I highly recommend Ibrahim and wish him success.
Reviewed on November 03, 2024
Thank you for your review. We will share this with the store team to let them know how we are doing.
Orleans Mitsubishi responded on November 04, 2024
Josee Vaillant
I can't thank the team at Orleans Mitsubishi enough! I bought my 2024 Outlander GT last Saturday, have been driving it for a week and I couldn't be more in love! Alex was amazing throughout the entire process and never once made me feel pressured. For me, personally, the experience with your sales person can make or break a deal. When it came time for me to go try out the other few vehicles I wanted to compare, there was no pressure with the typical "if I do XYZ will you sign right now", he understood that I needed to compare and honestly had enough confidence in his product and himself to know i'd be back. He was right. I came back the same day and signed on the dotted line. To top it all off, Alex brought me out to see the exact one I had purchased and a double rainbow had appeared over it, there couldn't have been a bigger sign. Again, Alex, thank you so much, Orleans Mitsubishi is lucky to have you!
Reviewed on November 02, 2024
Thank you for taking the time to write about your experience. It is wonderful to hear that Orleans Mitsubishi was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Orleans Mitsubishi responded on November 04, 2024
Chris Champion
I had a great experience at Orleans Mitsubishi and love my new Outlander PHEV. My sales representative, Alex, was very professional and did an awesome job helping me from end to end. Highly recommended!
Reviewed on November 01, 2024
Thank you for sharing your experience. We appreciate the 5 Star review.
Orleans Mitsubishi responded on November 01, 2024
Laura Stellato
We went to Orleans knowing which car we were going to purchase but wanted to get a feel for the dealership before buying. We had a bad experience at a different dealership but knew Orleans Mitsubishi had the exact car we wanted and a price posted online. Our sales associate, Alex was very understanding of our situation and walked us through all the car features and pricing information with patience and honesty. I had done a lot of research and was happy to feel like my knowledge and questions were valid and respected. After a little bit of negotiation we were able to come to a deal and happily purchased the car. The turn around on receiving the car was quick and again a friendly experience. If purchasing a Mitsubishi, I would highly recommend Alex and the Orleans team for their friendly and helpful service.
Reviewed on October 31, 2024
Thank you for taking the time to write about your experience. It is wonderful to hear that Orleans Mitsubishi was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Orleans Mitsubishi responded on November 01, 2024
faeyz 011
I had a very positive experience, thanks to Alexander. He was very helpful and answered all of my questions.
Reviewed on October 31, 2024
Thank you for the positive review.
Orleans Mitsubishi responded on November 01, 2024
Xavier
Buying my new Outlander PHEV was an amazing experience at Orleans Mitsubishi with Alex and the whole team, Chantal, Ibrahim and Aaftab. They answered all my questions, were straight to the point and met all my needs. Great jobs guys. Cheers.
Reviewed on October 31, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Orleans Mitsubishi responded on November 01, 2024
Jake A.
Met with Liam to look at the 2024 Mitsubishi Outlander PHEV. He was extremely knowledgeable, patient, personable and a great teacher while we test drove our first hybrid. He was also flexible, worked within our budget and did not try and push us into an immediate decision. It was a very positive sales experience and I would work with him in future for buying new vehicles. The location itself was clean, well-kept and a friendly environment.
Reviewed on October 31, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Orleans Mitsubishi responded on October 31, 2024
Michael Pearson
Chantal is top notch.
Reviewed on October 29, 2024
Thank you for the positive review.
Orleans Mitsubishi responded on October 30, 2024
Tyler Walker
Liam was a good salesperson to work with, we appreciate the time and effort he took to show us the PHEV Outlander.
Reviewed on October 21, 2024
Thank you, Tyler. We appreciate your feedback and the 5 STAR review!
Orleans Mitsubishi responded on October 23, 2024
Angèle Besner
I am very pleased with the service and friendly approach of the environment. Although Alex was very busy when I first visited the dealership on the Saturday, he managed to follow through with my enquiries. I find that Alex provided an excellent service when I picked up my new car on the Thursday thereafter, definitely a positive experience.
Reviewed on October 20, 2024
Hi Angele, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Orleans Mitsubishi responded on October 21, 2024
Katie Trouten
My partner and I had the pleasure of having Liam help us- he answered all our (many) questions and made us feel relaxed when we bought our car. We really appreciated his time, honesty, and integrity! Thanks very much :)
Reviewed on October 17, 2024
We are always grateful for the positive reviews and it’s worth sharing. We aim to continually provide excellent service and make your vehicle buying experience an awesome one.
Orleans Mitsubishi responded on October 18, 2024
Owen Gregory
We had a great experience at Orleans Mitsubishi. Liam was helpful and professional. We are very happy with our car, and how smooth the entire process went.
Reviewed on October 13, 2024
Hi Owen, thank you so much for sharing your experience with us and for giving us a 5-star review. I will share this with the team. We hope to see you again soon.
Orleans Mitsubishi responded on October 15, 2024
Randy McLeod
Aaftab and Ibrahim were both friendly and easy to deal with. Great experience buying a truck here
Reviewed on October 13, 2024
We are so grateful for your review. We hope to see you again soon.
Orleans Mitsubishi responded on October 15, 2024